How we do it:
C.Caswell & Associates uses the latest technology, industry experience and expertise, and proven strategies to measure the buyers experience and develop actionable solutions to:
- Engender loyalty
- Achieve customer-centric growth
- Improve your bottom line
Our research programs are industry-leading across all consumer segments, providing our clients with the most accurate, concise and up-to-date data available.
C.Caswell & Associates works successfully with some of Canada’s leading consumer businesses in sectors such as residential, commercial, recreation, institutional, hospitality and retail.
We are helping these companies:
- Better understand their customers
- Develop winning strategies for long-term sustainability and growth
- Implement key strategies
- Align their organizations through change-management, training and tools
- Foster business partnerships to optimize the customer experience
No two businesses are exactly alike. That’s why we work closely with every partner to tailor our products and services to their customer relationship goals – from acquisition to final delivery and beyond.
While the tools we employ are sophisticated, our approach is simple: we are not “consultants,” but true partners aligned with the success of your business.